Legal

Privacy Policy

Last updated August 22, 2026

What This Policy Covers

This Privacy Policy explains what information we collect when you use this store, how it's used, and the choices you have.

Information We Collect

  • **Order information** — email address, order details, and product selections needed to process and deliver your purchase.
  • **Payment information** — payments are processed by our third-party payment gateways; we do not store full card numbers or wallet private keys ourselves. We retain only the transaction/order references needed for support and record-keeping.
  • **Account information** — if you create a customer account, we store your email and order history to let you view past purchases.
  • **Loyalty & rewards information** — if you participate in our loyalty program, we store your site balance, rewards tier, referral code and referral activity, and daily spin history, used solely to operate that program.
  • **Technical information** — basic technical data (such as IP address) may be logged for fraud prevention and security purposes.

How We Use Your Information

  • To process orders, deliver digital products, and provide customer support.
  • To operate the loyalty/rewards program — tracking balance, tier progress, referral commissions, and daily spin rewards.
  • To detect and prevent fraud, chargebacks, and abuse of the store.
  • To send order-related communications (confirmations, delivery details, support replies) via email or Discord.
  • To improve the store's products and functionality.

Sharing of Information

  • With payment processors, solely to complete and verify transactions.
  • With service providers that help run the store (e.g. email delivery, hosting), under obligations to protect your data.
  • When required by law, or to protect our legal rights or prevent fraud.

We do not sell your personal information to third parties.

Data Retention

We retain order and account information for as long as needed to provide support, comply with legal obligations, and resolve disputes, after which it may be deleted or anonymized.

Your Choices

  • You may request a copy of the personal data we hold about you, or request deletion of your account information, by contacting support — subject to any records we're required to keep for fraud-prevention or legal purposes.
  • You can opt out of non-essential communications at any time.

Security

We take reasonable technical and organizational measures to protect your information, but no method of transmission or storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "last updated" date on this page.

Contact

Questions about this Privacy Policy can be sent to the support email or Discord listed in the site footer.

Privacy Policy — Ainzy